A complete platform for automated knowledge management.

From raw data to published article, Faqify handles the heavy lifting so your team can focus on complex support issues.

Seamless Integrations

Connect with your stack in minutes.

Native integrations with 37+ platforms ensure no data is left behind. Or manually upload any files!

Create structured articles from scattered tickets.

Faqify analyzes thousands of interactions to draft clear, troubleshooting guides automatically.

Manage one version, sync to many help centers.

Push content to Zendesk, your custom portal, and internal wikis simultaneously.

Documentation that evolves with your product and services.

Faqify flags outdated content when new ticket patterns emerge.

Faqify has all the feature you need to efficiently use AI to maintain and generate your help articles, across your organisation.

Import your help center and use it as the basis for AI suggestions, updates and new articles that close knowledge gaps.

Upload documents, tickets, or GitHub issues. If it contains useful knowledge, Faqify extracts it and turns it into suggestions.

Set up your team with clear roles and permissions, so everyone has the right access to manage and publish knowledge.

Every suggestion includes a confidence signal tied to its source, with full visibility into what data influenced the recommendation.

Export your entire knowledge base from Faqify anytime in clean Markdown (.md) so you can move, backup, or reuse content.

Segment knowledge by department, each with its own sources, publishing destinations, and reporting, for clearer ownership and performance.

Faqify simplifies content creation, letting you turn untapped historical customer interactions into structured, usable articles.